Returns

If you are not 100% satisfied with your purchase, you can return the product for a refund within 30 days.  To be eligible for a return, your item(s) must be unused and in the same condition that you received it.  It must also be in the original packaging.

You must request a Returned Merchandise Authorization (RMA) number during this 30-day period to qualify for a refund. To request an RMA number, please send us an email to support@akinderplanet.com. If your return is in any way a result of an error by A Kinder Planet, we will provide you with a prepaid return label and will refund all applicable shipping costs paid on the product(s) you are returning.

If the return is not the result of an error by A Kinder Planet, you will be responsible for all shipping costs incurred for the order. Please send your return using a reliable carrier that offers tracking (such as UPS, FedEx, or Priority Mail). It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive in their original condition.

IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at the Returns Center.

No refunds will be available after the 30-day returns period has expired.